The top management of the Nigeria Social Insurance Trust Fund (NSITF) is meeting in Abuja to talk about how the Fund has done over the previous year and plan for 2026.
During the annual Management Performance Review (MPR) on February 12 and 13, 2026, the Fund’s Managing Director and Chief Executive, Barrister Oluwaseun Falaye, said, “This review is not a routine calendar event; it is a deliberate pause to reflect, to evaluate performance honestly, and to reset our priorities where necessary in order to deliver better outcomes for the institution and the people we serve.”
He told the group to think of themselves as Stakeholders who need to keep working for the success of the organizations because it impacts everyone.
The MD added that the session in Lagos last year was a very important time for the Fund.It changed the way we look at performance, shifting us away from assumptions and comfort zones and toward clarity, responsibility, and results that can be measured. The choices made at that meeting set the tone for a more rigorous and results-oriented way of running the whole company.Since then, everything we’ve done has had a purpose. We have worked on making our operational structures stronger, aligning our staff better, expanding our service footprint, speeding up automation, and working more closely with important stakeholders. These actions show a clear strategic direction: making NSITF a social security institution that is responsive, credible, and value-driven, and that people can trust.
Barrister Faleye added, “The theme of this year’s Review, ‘Reinforcing NSITF’s Role in Building Trust and Delivering Value Towards Strengthening the Social Security System,’ goes to the heart of our mission.” You may earn trust by being consistent, open, and professional.When our systems operate, our decisions are fair, and the results fulfill our expectations, we show value. “Every time management talks to an employee, inspects something, processes a claim, or makes a decision, it either strengthens or weakens these two pillars.”
The MD said that the meeting was supposed to set performance goals for the future.
He said that as they talked about the MPR, they needed to stay focused on five main goals: increasing coverage, especially in the private and informal sectors; making claims processing faster and more open; improving operational efficiency and financial discipline; deepening digital transformation; and maintaining integrity and professionalism at all levels of the Fund.
He told the people who were there to base their presentations on facts and statistics and to be honest when they looked at themselves.
Honourable Mojisoluwa Ali-Macaulay, the Executive Director of Operations in the Fund, gave a welcome speech in which he summed up the MPR as “a structured opportunity to assess how far we have come, evaluate the effectiveness of our execution, and identify areas where greater focus and discipline are required.” It is also a way to make sure that our operational goals are in line with the Fund’s long-term goals for 2026.We have been working hard over the past two years to make the Fund’s operational underpinnings stronger. This has included enhancing service delivery structures, making sure that the right number of people are working on the right tasks, increasing automation, and strengthening performance monitoring at all levels. She said, “These efforts have been guided by a clear goal: to make sure that NSITF’s operations always turn policy into measurable value for employers and employees.”
The Fund has set up new ways for compliance activities to be carried out so that NSITF officials can easily get in touch with them. The ED Operations said that new branches and service delivery centers have been set up and that the solutions from the 2024 MPR have been successfully put into action.
The MD, EDs, General Managers, Heads of Departments, Regional and Branch Managers are all in the meeting.
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