The Guardian says that an email addressed to the company’s marketing partners and signed by the Group Commercial Operations Department confirmed the suspension.
Dangote Refinery also told its marketing partners to stop all payments for active Product Fulfillment Instructions (PFIs) that were for self-collection.
It said that payments made after September 18 will not be accepted.
The email said, “We want to let you know that Dangote Petroleum Refinery and Petrochemicals FZE has put all self-collection gantry sales on hold until further notice, effective September 18, 2025.”
“Because of this change, we ask that all payments for active PFIs for self-collection also be put on hold until further notice.” Please be aware that any payment made after this date will not be accepted.
The Refinery claimed this modification is meant to help things operate more smoothly and cut down on difficulties.
The refinery told all of its current and new clients to sign up for its Free Delivery Scheme, which assures direct shipments to stores and is still running.
“We encourage all current and new customers to sign up for the DPRP Free Delivery Scheme, which is still going strong and provides a smooth delivery experience to your station.”
The business said, “We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we implement this operational adjustment.”
The workers’ union (NUPENG), the marketers’ organization (DAPPMAN), and Dangote Refinery don’t agree on this decision.
NUPENG said that Dangote Refinery was against unionizing its truck drivers even if the government helped them reach an agreement.
Then, DAPPMAN criticized the company’s “free delivery scheme,” saying that marketers have to use Dangote’s fleet at commercial rates.
On the other hand, the Dangote refinery maintained that the plan will keep fuel supplies consistent and prices reasonable.
It also said that certain marketers were seeking for improper subsidies and making fuel go where it shouldn’t.
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